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NHS Supply Chain welcomes the National Office Audit (NAO) report and its recommendations. The redesign of our operating model supports our capability to implement the report’s recommendations.

We are committed to continuing to work together with the Department of Health and Social Care (DHSC), NHS England and system partners across the country to improve procurement in the NHS, which will be achieved through ongoing collaboration, partnership working and innovation.

Through our quarterly national forums, regional advisory forums, Voice of the Customer Team panels and working groups, we are working with our NHS partners to understand their needs better. This work supports our goals to make improvements in satisfaction with our services.

NHS Supply Chain is aiming to deliver a new savings target of £1 billion by 2030 working together with our NHS partners, suppliers and NHS England. We are adopting NHSE savings methodologies to ensure alignment with how the system recognise savings and it’s expected that this method will be ready for all parties to use to calculate savings from April 2024.

We have embarked on a major transformation programme to upgrade key legacy IT systems. We will need to further improve and integrate our platforms to provide a more consistent experience for our customers and suppliers. As the NAO report highlighted our funding is managed on a year-by-year business cycle in line with NHS England’s business planning process.

NHS Supply Chain is committed to realising its full potential to deliver greater savings and efficiencies alongside a broader value proposition focussing on supply chain resilience, product safety, enabling access to innovation, social value, sustainability and ethical considerations.

Our new target operating model went live on 1 August 2023 and is designed to better meet the needs and expectations of the NHS and deliver greater efficiencies and value for our stakeholders. It supports our vision to make it easier to put patients first and our strategy to buy smart, supply right and partner expertly.

Date: 12 January

Posted in News on Jan 12, 2024

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